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You Are Here :- Home :- Terms and Conditions

Terms and Conditions

Rakesh Day Tours Act only in the capacity of agent for the transporters issued by us, are issued subject to terms and conditions under which these services are provided by us.

All itineraries are samples, intended to give you general idea of the trip schedule. Numerous factors such as weather, road conditions, physical ability of participants etc. may dictate changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants, safety, comfort and general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels & transporters retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by the hotels and transporters.

We shall not be responsible for any delays and alterations in the program or expenses incurred, directly or indirectly, due to natural hazards, flight cancellation, weather, sickness, landslides, political closures, or any untoward incidents.

A description of the condition of the Vehicle will be given to you at the same time as the rental agreement (Details By Mail). Before leaving the rental location, you are required to check the condition of the Vehicle. Where an apparent defect is found, you must immediately inform the rakeshdaytours.com employee at the counter in order to proceed with a joint-examination of the Vehicle.

We don't have any insurance policy covering the expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage and personal property/s are at the client's risk.

The Vehicle must not be driven by anyone other than Driver. you must not use the Vehicle for any of the following purposes, In Vehicle under the influence of alcohol, drugs or any other type of narcotic, transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances, carrying anything which, because of its smell or condition, harms the Vehicle or causes, re-rental to or use by other persons.

All on- line registrations must be carefully and fully filled before being sent to any Online Product Of Rakesh Day Tours

Reply to your query will be sent to you within 24 hours/ or before asap, with package details and quotation.

After your final confirmation, (with the acceptance of quotation provided to you for the trip), our bank details, the deposit amount to be paid and the necessary instructions for sending the money transfer will then be sent to you by Rakesh Day Tours

The cheque/bank transfer is to be in favour of India Luxuriate Tours In case it is sent with individual name, the Company will not be responsible for the same.

The deposit amount for the tour must be sent by transfer to our bank within 7 days after receiving the confirmation of registration. If not, the registration will be cancelled. The details of the transfer order must be sent quickly by e-mail which will allow us to immediately start preparing your trip.

A guest voucher will be issued to you after receiving the full deposit, specifying the full advance amount received and the balance to be paid (the transaction will take a minimum of 72 hours).

The balance must absolutely be paid on arrival in the city or country, either with cheque, cash (INR, Euros or US Dollars etc..).if any.

Pay at Arrival (As Per Booking Condition/Time) : With some of our partner Vendors rakeshdaytours.com has negotiated a special facility where rakeshdaytours.com customers can pay On Arrival directly to Driver/ Representative.

Transaction Confirmation: You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our accounts Dept..

Cancellation Policy/No Show

1. TOUR/TRAVEL/TRANSPORTATION SERVICE CANCELLATION

In case of cancellation of tour/travel services due to any avoidable/unavoidable reasons, we must be informed in writing. Cancellation charges will be as follows:

  • » 25% not refundable amount and Once booking made cancellation charge will be 30% of total billing
  • » 30 - 15 days Before Check in - 50% of the total estimated bill
  • » 15- 07 days - 75 % of the Total Estimated Bill
  • » 07 Days before check in - 100% of the total Estimated Bill.
  • » Refund on cancellation strictly depends upon concerned hotel's cancellation policy
  • » No Show - No Refund.

All the confirmation depends upon Hotel confirmation availability at the time of Booking

REFUND

In regard to refund of unused/unutilized services (which are paid for or cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made payment to us. Please note that the refund process may take minimum of 90 Days to 120 Days (Working) due to banking procedures/Depends City/State/Country Car Coach Vendor Refund Policy/ In case of Again Booking, Rakesh Day Tours will Adjust Rest Of Rufund Amount in New Bookings (As Per Booking Schedule).

Liabilities & Limitations Policy

The itineraries that are provided to the guests are basically our sample itineraries intending to give you an outline of the trip schedules that are offered by us. However, certain factors like weather, the physical ability of the guest and the road condition etc renders us to make some changes in the schedule either before the tour or while you are on the trail itself. Thus, the right of changing the schedule is exclusively determined by us keeping in mind the safety, comfort and the well being of the guest.

We charge you as per the prevailing rates in the market and the rates are also negotiated by us with the City/State/Country Car Coach Vendor all our other clients. However City/State/Country Car Coach Vendor retain the right of modifying the rates without giving us prior notice. In this case.

India Luxuriate Tours holds the right to charge the rate as per the modified rates that is done by the City/State/Country Car Coach Vendor.

On the contracted tours / service cost if there are any hikes by the Government of India for the guide charges, fuel cost, entrance fees of the museum, monuments and service tax than the same would be paid by the guest/Sub-Agent/Supplier.

 

If there are any delay or alteration in the program or in the expenses that has to be incurred due to certain conditions like the natural hazards, accident, flight cancellations, weather, sickness, political closures, breakdown of machinery, breakdown of transport or due to any untoward incidents, Rakesh Day Tours would not be responsible for it either directly or indirectly.

Participants are requested to take care of all their belongings and if there is any loss, injury or damage to any person, property connected to the accommodation, transportation and other service that is rendered by us that are caused directly or indirectly by factors like accidents, natural calamities, breakdowns, wars, thefts, civil disturbances, strikes, epidemics, and any other unexpected causes that are beyond our control, we shall not be responsible for it because we have no insurance policy that can borne the expenses of accidents, loss caused by sickness and theft etc. Hence, we request our guests to seek such insurance policy in their hometown itself so that they can enjoy a comfortable and tension free trip with us. We also expect you to take care of all your personal belongings as any loss related to baggage and personal property would be borne by you.

Each (If Any) complaint should be addressed to India Luxuriate Tours, firstly by phone and then in written during or at the finish of their tour to India. No complaints will be attended, firstly addressed to India Luxuriate Tours by the customer after 15 days from the date of ending services or when returned to his city or country of origin.

India Luxuriate Tours cannot accept any responsibility for faults committed by third parties such as hotels, restaurants, and flights/rail tickets.

Though India Luxuriate Tours will do all what is in their power to solve the source of the complaint as soon as they have been advised about it.

rakeshdaytours.com is one of the biggest National Booking Agents for coach hire, for both corporate hire and private hire, within the India. Buses offers tourist coaches designed for efficient, safe and profitable transport. From the driveline components to the stainless steel body, this provides superior corrosion resistance, low maintenance costs and a very long service life.

These Luxury Coaches include Tempo traveller, Mini Coaches, Deluxe Coaches, and Volvo etc. The body of the coaches are manufactured by Tata Motors and Marco Polo, Mahindra, the interiors are later designed by experts according to the choice of travel agents looking up to the needs of clients. Our fleet of Luxury Coaches is most suited for group travel - complete with all amenities and state-of-the-art entertainment systems onboard.

The management always ensures to hire qualified & experienced staff. Even the chauffeurs hired by Rakesh Day Tours are experienced, trained, polite and courteous. Therefore, the synchronization of all the three (Vehicle, Office Employee & Chauffeur) leads to generate highly professional and real quality services. The chauffeurs are not only trained for providing safe, secure and defensive driving but also trained for tackling situations under extreme emergencies.